500 errors to public pages

Incident Report for Atlassian Statuspage

Resolved

There was a small increase in HTTP 500 responses between 05:06AM and 5:12AM Pacific Time, impacting about 10% of the traffic to public pages. This happened due to a spike in network traffic. This behavior was sporadic and may have impacted only some customers.

As part of a remediation plan, we went through a round of capacity adjustment on our edge nodes, and we are also planning to enhance some functionalities to handle this type of bursty traffic.

Posted May 29, 2019 - 05:06 PDT