We've confirmed our systems are operating as expected again.
Once we complete our internal incident review process, we will publish a more detailed postmortem of what went wrong, along with steps we're taking to prevent this from happening again in the future.
Aug 15, 11:46 PDT
We've rolled back the database configuration change. All systems should be operational again now, however we will continue to monitor.
Aug 15, 11:03 PDT
We've identified the problem as being a change made to our database configuration which causes hosted pages, the management portal and the API to all respond with 500 errors. In-progress notification sends are also currently paused as a result. Next update in 5 minutes.
Aug 15, 10:56 PDT
Some attempts to load pages may be resulting in errors. We are actively investigating the issue.
Aug 15, 10:53 PDT