Investigating issues preventing some organizations from being able to proceed with migration to Atlassian

Incident Report for Atlassian Statuspage

Resolved

We've deployed fixes to the known issues affecting some organizations from being able to complete the migration to Atlassian.

If you happen to encounter an issue during the migration, or have any questions, please feel free to reach out to our support team through the Atlassian support portal (support.atlassian.com), or our contact form https://help.statuspage.io/help/contact-us-30
Posted Sep 16, 2020 - 16:48 PDT

Identified

We’ve identified the various problems blocking a subset of customers from being able to complete migration to Atlassian, and are working to implement fixes for each issue.

We will continue to update this incident once more information is available.
Posted Sep 15, 2020 - 11:23 PDT

Investigating

We are currently investigating possible causes preventing select organizations from being able to complete migration to Atlassian.

Please reach out to our support team if you have been invited to begin your migration and are unable to do so.
Posted Sep 14, 2020 - 13:39 PDT