Timeouts logging into manage portal

Incident Report for Atlassian Statuspage

Resolved

This incident has been resolved.
Posted Aug 31, 2021 - 16:10 PDT

Monitoring

Our upstream vendor has implemented a fix and we are monitoring recovery.
Posted Aug 31, 2021 - 15:48 PDT

Update

We are continuing to experience increased latency and network degradation. Our upstream vendor has identified the root cause for the issue and is actively working on remediating it.
Posted Aug 31, 2021 - 15:19 PDT

Update

We are continuing to experience increased latency and network degradation. We have identified the source of the issue and are working with our upstream vendor to remediate it.
Posted Aug 31, 2021 - 13:21 PDT

Update

We are experiencing network performance degradation due to a vendor.
Posted Aug 31, 2021 - 11:43 PDT

Identified

We are experiencing increased latency across our services.
Posted Aug 31, 2021 - 11:39 PDT

Investigating

We are currently investigating timeouts logging into manage portal.
Posted Aug 31, 2021 - 11:13 PDT
This incident affected: Management (Web Portal).
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