Metric fetch failures for New Relic

Incident Report for Atlassian Statuspage

Resolved

This incident has been resolved.
Posted Jan 12, 2016 - 19:13 PST

Monitoring

Fetch delays have largely subsided. We're monitoring for any significant regressions.
Posted Jan 11, 2016 - 22:43 PST

Identified

We continue to see elevated fetch times from the New Relic API, and have shut off metric fetching for New Relic until we observe shorter fetch times. New Relic metrics on status pages will be showing gaps during these times.
Posted Jan 11, 2016 - 19:27 PST

Investigating

We're currently experiencing difficulties fetching the most recent metric values from New Relic. Metrics sourced from New Relic will experience gaps until the systems stabilize and we can resume successful fetching of data.

More information will be made available as it is conveyed to us.
Posted Jan 11, 2016 - 19:00 PST
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