Elevated 500 errors on status pages and management portal

Incident Report for Atlassian Statuspage

Resolved

This incident has been resolved.

Posted Jun 26, 2020 - 15:41 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2020 - 15:22 PDT

Identified

We have made changes to minimize impact, but a small subset of customers may still experience issues. We are continuing to work towards a full resolution.

Posted Jun 26, 2020 - 14:31 PDT

Update

We are also investigating delays in notification delivery

Posted Jun 26, 2020 - 13:25 PDT

Investigating

We are currently investigating this issue.

Posted Jun 26, 2020 - 13:20 PDT

This incident affected: Hosted Pages (HTTP Pages, HTTPS Pages), Management (Web Portal), and Notifications (Email, SMS, Webhook, Twitter).