Metric fetch failures

Incident Report for Atlassian Statuspage

Resolved

This incident has been resolved.
Posted Jun 28, 2015 - 04:15 PDT

Monitoring

Our single metric-fetching instance suddenly went offline at approximately 3:52am MT for reasons unknown. Monitoring systems alerted our on-call personnel, and we were able to spin up more worker processes on a different machine while the metrics-fetching instance was assigned to another physical host.

All systems are back to normal now, and metric operations have resumed. We're continuing to monitor for any regressions.
Posted Jun 28, 2015 - 03:50 PDT

Investigating

We're currently experiencing difficulties fetching the most recent metric values for all providers. Metrics will experience gaps until the systems stabilize and we can resume successful fetching of data.

More information will be made available as it is discovered.
Posted Jun 28, 2015 - 03:18 PDT
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