Primary Database Failure

Incident Report for Atlassian Statuspage

Resolved

We have not seen any further database or connectivity problems since 11:37 GMT. This issue has been resolved.
Posted Jan 06, 2015 - 07:14 PST

Update

Data loss appears to be limited to the 60 seconds between 11:13 and 11:14 GMT. Site instability for the 6 minutes prior to this likely caused requests to timeout, but any successful requests would still have persisted.
Posted Jan 06, 2015 - 03:53 PST

Monitoring

After restoring the database, the site is up and functioning again. We're investigating any possible data loss.
Posted Jan 06, 2015 - 03:37 PST

Identified

A database failure has caused corrupt table files, we're in the process of restoring.
Posted Jan 06, 2015 - 03:21 PST

Investigating

We're investigating infrastructure issues that are affecting site availability. More information will be made available as soon as we can determine the cause and work toward a fix.
Posted Jan 06, 2015 - 03:12 PST
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