Timeouts logging into manage portal

Incident Report for Atlassian Statuspage

Resolved

The faulty service instance has been replaced and operation has been fully restored.
Posted Sep 13, 2021 - 17:21 PDT

Identified

We identified a faulty service instance as the root cause of the incident.
Posted Sep 13, 2021 - 17:20 PDT

Investigating

We are currently investigating a small percentage of timeouts when logging into the manage portal
Posted Sep 13, 2021 - 15:28 PDT
This incident affected: Management (Web Portal).