Billing page inaccessible for some customers

Incident Report for Atlassian Statuspage

Resolved

This incident has been resolved.

Posted Sep 12, 2022 - 13:49 PDT

Monitoring

Billing page access should be restored for all customers. We are continuing to monitor the issue.

Posted Sep 12, 2022 - 10:03 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 12, 2022 - 09:30 PDT

Investigating

A subset of Statuspage customers are unable to access the Billing page within Statuspage. We are currently investigating the issue.

Posted Sep 12, 2022 - 09:06 PDT

This incident affected: Management (Billing).