Manage portal and private status pages are inaccessible

Incident Report for Atlassian Statuspage

Resolved

Connectivity has been reliable, and service stability fully restored. This incident has been resolved.
Posted Aug 24, 2017 - 13:34 PDT

Monitoring

After a rollback, all systems have returned to operational. We're continuing to monitor for new connectivity issues.
Posted Aug 24, 2017 - 12:41 PDT

Identified

A recent configuration push erroneously cleared out DNS records related to our production systems. We're in the process of recovering all records and assessing affected systems.
Posted Aug 24, 2017 - 12:30 PDT

Investigating

A recent change to our routing has caused all private status pages and the management portal to become inaccessible.
Posted Aug 24, 2017 - 12:21 PDT
This incident affected: Hosted Pages (HTTP Pages, HTTPS Pages, Status Embed Widget, Public API) and Management (Web Portal, Authenticated API).
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