Service Disruption due to Excessive Load

Incident Report for Atlassian Statuspage

Investigating

At 7:56PM MST due to high load on our web nodes we experienced a two minute service disruption. During the period of high load we had a process whose purpose is to reap processes that meet a certain criteria. Once those processes came back online service was restored to normal.

We have added additional logging and monitoring around this area and we’re evaluating changes to how we reap these processes when the service is under load.

Posted Feb 24, 2015 - 11:40 PST