Sporadic HTTP 500 errors loading pages

Incident Report for Atlassian Statuspage

Resolved

A small increase in HTTP 500 responses occurred between 12:05AM and 5:17AM Pacific Time, impacting only around 0.0013% of page loads. Refreshing the page was likely to result in a successful load.

Our engineering team restarted application services between 4:45am and 5:10am after identifying the problematic service, resolving the issue. Services are back to normal operational levels.

Posted Jan 07, 2019 - 00:05 PST