Intermittent 500 errors loading Billing section

Incident Report for Atlassian Statuspage

Resolved

Intermittent API issues with one of our upstream service providers have been resolved, and the Billing screen is once again operational.

Posted May 11, 2020 - 10:10 PDT

Investigating

We have received reports that the Billing section of the account is throwing intermittent 500 errors for customers that are paying by credit card. We are investigating the situation.

Posted May 11, 2020 - 09:55 PDT

This incident affected: Management (Billing).