Identified - We have determined that the connectivity issue is due to a DNS name resolution problem affecting certain ISPs in Brazil, which are unable to resolve *.statuspage.io domains. This issue does not impact all Brazilian customers and subscribers; it varies depending on the customer's or subscriber's ISP. Customers using custom domains for their status pages are not affected. While your Statuspage remains available, ISP configurations are preventing traffic from resolving the Statuspage domain.
We are exploring mitigation strategies, but we advise affected customers to contact their ISP to understand why their ISP cannot resolve *.statuspage.io domains.
Feb 19, 2025 - 01:55 PST
Update - We are continuing to investigate this issue.
Feb 13, 2025 - 23:07 PST
Investigating - We are currently investigating this issue.
Feb 13, 2025 - 11:22 PST
Hosted Pages
Degraded Performance
90 days ago
100.0
% uptime
Today
HTTP Pages
Degraded Performance
90 days ago
100.0
% uptime
Today
HTTPS Pages
Degraded Performance
90 days ago
100.0
% uptime
Today
Status Embed Widget
Operational
90 days ago
100.0
% uptime
Today
Public API
Degraded Performance
90 days ago
100.0
% uptime
Today
Shortlinks
Operational
90 days ago
100.0
% uptime
Today
SMS Subscription
Operational
Management
Degraded Performance
90 days ago
100.0
% uptime
Today
Web Portal
Degraded Performance
90 days ago
100.0
% uptime
Today
Authenticated API
Operational
90 days ago
100.0
% uptime
Today
DNS Validation
Operational
90 days ago
100.0
% uptime
Today
SSL Provisioning
Operational
90 days ago
100.0
% uptime
Today
Billing
Operational
90 days ago
100.0
% uptime
Today
Notifications
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
Webhook
Operational
90 days ago
100.0
% uptime
Today
Twitter
Operational
90 days ago
100.0
% uptime
Today
Third Party Components
Operational
Statuspage
Operational
External
Operational
Authentication
Operational
Admin User+Pass
Operational
Admin Google Auth
Operational
Admin SAML 2.0
Operational
Page Access Users
Operational
Page Google Auth
Operational
Page SAML 2.0
Operational
Page IP Restriction
Operational
Automation
Operational
Pingdom Email
Operational
New Relic Email
Operational
Generic Email
Operational
PagerDuty Webhook
Operational
Jira Software Integration
Operational
Chat Integrations
Operational
Slack
Operational
System Metrics
Operational
Pingdom Integration
Operational
Librato Integration
Operational
New Relic Integration
Operational
Datadog Integration
Operational
Custom Integration
Operational
Support Sites
Operational
Ticketing
Operational
Knowledge Base
Operational
API Documentation
Operational
Metastatuspage
?
Operational
Marketing Site (www.statuspage.io)
Operational
Signup
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.