Update - Please follow the steps mentioned in the below link to mitigate the DNS issues in Brazil for statuspage.io domains:
https://community.atlassian.com/t5/Statuspage-articles/Mitigation-steps-for-statuspage-io-domain-ISP-Issues-in-Brazil/ba-p/2951025#M274

Feb 20, 2025 - 07:43 PST
Identified - We have determined that the connectivity issue is due to a DNS name resolution problem affecting certain ISPs in Brazil, which are unable to resolve *.statuspage.io domains. This issue does not impact all Brazilian customers and subscribers; it varies depending on the customer's or subscriber's ISP. Customers using custom domains for their status pages are not affected. While your Statuspage remains available, ISP configurations are preventing traffic from resolving the Statuspage domain.

We are exploring mitigation strategies, but we advise affected customers to contact their ISP to understand why their ISP cannot resolve *.statuspage.io domains.

Feb 19, 2025 - 01:55 PST
Update - We are continuing to investigate this issue.
Feb 13, 2025 - 23:07 PST
Investigating - We are currently investigating this issue.
Feb 13, 2025 - 11:22 PST
Hosted Pages Degraded Performance
90 days ago
100.0 % uptime
Today
HTTP Pages Degraded Performance
90 days ago
100.0 % uptime
Today
HTTPS Pages Degraded Performance
90 days ago
100.0 % uptime
Today
Status Embed Widget Operational
90 days ago
100.0 % uptime
Today
Public API Degraded Performance
90 days ago
100.0 % uptime
Today
Shortlinks Operational
90 days ago
100.0 % uptime
Today
SMS Subscription Operational
Management Degraded Performance
90 days ago
100.0 % uptime
Today
Web Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Authenticated API Operational
90 days ago
100.0 % uptime
Today
DNS Validation Operational
90 days ago
100.0 % uptime
Today
SSL Provisioning Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Twitter Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
Statuspage Operational
External Operational
Authentication Operational
Admin User+Pass Operational
Admin Google Auth Operational
Admin SAML 2.0 Operational
Page Access Users Operational
Page Google Auth Operational
Page SAML 2.0 Operational
Page IP Restriction Operational
Automation Operational
Pingdom Email Operational
New Relic Email Operational
Generic Email Operational
PagerDuty Webhook Operational
Jira Software Integration Operational
Chat Integrations Operational
Slack Operational
System Metrics Operational
Pingdom Integration Operational
Librato Integration Operational
New Relic Integration Operational
Datadog Integration Operational
Custom Integration Operational
Support Sites Operational
Ticketing Operational
Knowledge Base Operational
API Documentation Operational
Metastatuspage ? Operational
Marketing Site (www.statuspage.io) Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 20, 2025

Unresolved incident: statuspage.io domain not resolving in Brazil region for some users.

Feb 19, 2025
Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.