Heavy database load, pages slow or unresponsive

Incident Report for Atlassian Statuspage

Resolved

This issue has been resolved.

Posted Mar 16, 2017 - 11:56 PDT

Identified

We experienced a large influx of traffic that wasn't being handled properly by our caching layer, causing our backends to become unresponsive. The traffic has subsided and we're moving to immediately fix the caching issue.

Posted Mar 16, 2017 - 11:32 PDT

Monitoring

Service is becoming stable. We're actively monitoring this issue and will update with further information shortly.

Posted Mar 16, 2017 - 11:28 PDT

Investigating

We're looking into this issue now and will update once we have additional information.

Posted Mar 16, 2017 - 11:17 PDT